Process-driven design that solves real problems for real people. From research to final pixel.
A scalable component library and token system adopted across 3 product teams.
Simplifying a complex claims process into a clear, guided digital experience.
Redesigning a healthcare provider portal used daily by thousands of administrators across member search, eligibility, claims, and remittance.
Consolidating three legacy systems into one unified referral workflow, cutting submission time from 12 minutes to 3.
Redesigning identity and access management for a state government portal, cutting role assignment errors by 58% and achieving Section 508 compliance.
Standalone projects — freelance engagements and self-initiated work outside of full-time roles.
Built a premium pet food brand's e-commerce website from scratch as a solo freelance project during my master's program — from discovery and UX design through to a fully launched site.
A mobile shopping app I designed, developed, and published solo. Ran it for two years, made good money, and sold it to a well-known local brand in India.